Privacy Policy

This website is owned by Pennzoil-Quaker State Canada Inc. (“Company”). This website is intended to provide you with information regarding products and services offered by the Company. By accessing, using or downloading material from this website, you agree to the following terms and conditions:

 

PRIVACY POLICY STATEMENT

 

Privacy Policy

 

The Company respects the privacy of everyone who visits this site. Please read our Privacy Policy below carefully so that you can understand how we may collect and use the personal information that you provide to us.

 

By accessing this Website you accept all the terms and conditions of this Privacy Policy. In particular, by submitting your personal data to us, you will be deemed to have given your permission for use and disclosure as referred to herein. If you do not agree with the terms and conditions of this Privacy Policy, you must immediately cease using and accessing this Website and any content, services or products contained in or available from this Website for which you need to provide personal information.

 

For each user of this website, the Company’s web server automatically recognizes the user’s domain name and e-mail address (where possible). Please be advised that if a user gives his/her ID or password to another person to use to log on to this website, that person will be treated as if he/she is the original user.

 

Click on link for more information

 

What does this privacy policy cover?
This privacy policy covers our use, and disclosure of your personal information (if any) that is collected through or in connection with this site. For the purposes of this policy, "this site" means all the webpages related to the pennzoil.ca website excluding any links to third party sites.

 

Other Shell web sites may contain privacy policies that are different from this privacy policy. This privacy policy relates to the pennzoil.ca website. On your journey around the Shell web sites please check the privacy policy of each web site that you visit and do not assume that this privacy policy applies to all Shell web sites.

 

Information collection and use
We may collect and use personal information (including name, address, telephone number and email) in order to:

  • respond to queries or requests submitted by you
  • process orders or applications submitted by you
  • administer or otherwise carry out our obligations in relation to any agreement you have with us
  • anticipate and resolve problems with any goods or services supplied to you
  • create products or services that may meet your needs.

 

As part of the services offered to you through our site, the information you provide to us may be transferred to countries outside of  Canada.  By way of example, this may happen if any of our servers or one of our service providers are from time to time located in a country outside of Canada  These countries may not have similar data protection laws to Canada  If we transfer your information outside of Canada in this way, we will take steps to ensure that your privacy rights continue to be protected. In addition, if you use our services while you are outside of Canada , your information may be transferred outside Canada in order to provide you with those services.

We may use third parties for the fulfillment of our obligations hereunder. However, except as set out in this privacy policy, we will not disclose any personally identifiable information without your permission unless we are legally entitled or required to do so (for example, if required to do so by legal process or for the purposes of prevention of fraud or other crime) or if we believe that such action is necessary to protect and/or defend our rights, property or personal safety and those of our users/customers etc.

 

Providing you with additional information and sharing your information
From time to time we may wish to use your personal information for purposes other than as set out in the above section if we believe that these additional uses will be of benefit to you. However, we understand that you may not wish us to use your information in this way. We will not use your information for the purposes set out below unless you have specifically consented to such use when submitting the information. Additionally, if at any time you wish us to stop using your information for any or all of the below purposes, please let us know. We will stop the use of your information for such purposes as soon as it is reasonably possible to do so. In such case we will, however, continue to use your personal data for the purposes set out in the above section for as long as it is reasonable to do so.

 

From time to time we may like to use the information you supply to us for:

  • market research and tracking of sales data
  • informing you about our products and services, which may include contacting you by telephone
  • giving the information to Shell affiliate offices and companies, which may be located outside Canada, to enable them to send you information which may be of interest to you.

 

In addition, from time to time we may wish to give your name, address and e-mail and any other personal data you supply to us to selected third parties, which may be located outside of Canada. These third parties may use this information for:

  • market research and tracking of sales data
  • sending you information about their products and services
  • giving the information to their affiliate offices and companies to enable them to send you information that may be of interest to you.

 

Collection of non-personal information
We may automatically collect non-personal information about you such as the type of internet browsers you use or the web site from which you linked to our site. We may also aggregate details that you have submitted to the site (for example, your age and the town where you live). You cannot be identified from this information and it is only used to assist us in providing an effective service on this web site. We may from time to time supply third parties with this non-personal or aggregated data for uses in connection with this site.

 

The use of cookies
 We may store some information (commonly known as a "cookie") on your computer when you look at our site. We are able to read these cookies for information purposes when you revisit our web site. The type of information we collect as a result of a cookie being accepted by you is specific to your PC and includes the IP address, the date and time the PC visited the web site, what parts of our web site were looked at and whether the web pages requested were delivered successfully. This information is anonymous; it represents a computer rather than a person.

 

We use the cookie information to improve our knowledge of the use of our web site and to enable us to be able to ascertain whether the web site is operating at an optimal level. This allows us to enhance our web offerings to you and to provide an enjoyable and an innovative online experience.

 

You can erase or block this information by changing the settings on your computer (please refer to your help screens or manuals). If you do erase or block this information you may not be able to utilize some features of the site.

 

Chat rooms, notice boards, newsgroups
If at any time this site offers any chat rooms, notice board facilities, newsgroups etc we may collect the information that you disclose. Such information will be used in accordance with this privacy policy. Please note that we cannot be responsible for other parties' use of the personal information that you make available to such third parties through any chat room, notice board, newsgroup etc on this site. Please be careful about what personal information you disclose in this way.

 

E-mail, Feedback and Forum Facilities
If at any time this site offers any e-mail, feedback or forum facilities, we may collect the information that you disclose. Such information will be used in accordance with this privacy policy.

Keeping our records accurate
We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us as set out below.

 

Security of your personal data
We have implemented technology and policies with the objective of protecting your privacy from unauthorized access and improper use and will update these measures as new technology becomes available, as appropriate.

Use of your personal information submitted to other web sites
We cannot be responsible for the privacy policies and practices of other web sites even if:

  • you accessed the third party web site using links from our web site; or
  • you linked to our web site from a third party web site.

 

We recommend that you check the policy of each site you visit and contact the owner or operator of such web site if you have any concerns or questions.

 

Submission of others personal information
From time to time this site may ask you to provide personal details of your family or friends, for example, so that we can send them details of our products and services. Before providing such information, please ensure that you have obtained their consent to their personal data being used in this way. We will not use these details in any manner that is incompatible with this privacy policy.

 

Privacy Policy Revisions:
From time to time, the Company may use user information for new, unanticipated uses not previously disclosed in this privacy notice. If the Company’s information practices change at some time in the future, the Company will post the policy changes to this website to notify you of these changes. If you are concerned about how your information is used, you should check back at this website periodically.

 

With respect to security:
The Company has appropriate security measures in place in its physical facilities to minimize the loss, misuse or alteration of information that the Company has collected from users through this website. If you feel that this website is not following its stated information policy or if you have objections regarding the operation of this website, you may contact the Company.

How you can contact us
If you would like more information about how we manage personal information or to get in touch with our Privacy Officer please, click here

 

With respect to children:
This website is intended for users who are 18 years old or older. Therefore, the Company does not knowingly collect any personal information from children.

 

Last Revised: © 2008-2009 SOPUS Products. Some materials © 2009 Pennzoil - Quaker State Canada Inc. All rights reserved. 

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